Airlock Academy Privacy Policy
The Airlock Academy uses selected third-party service providers to ensure a professional and reliable learning experience.
We require your consent to data processing in the Airlock Academy (Version 2026).
I hereby confirm that personal data I provide in relation to an Airlock Academy training and/or the access and use of Airlock Academy online labs may be processed in accordance with the terms described below and the applicable privacy policies.
How is your personal data processed?
Personal data provided in connection with an Airlock Academy training and/or the access and use of Airlock Academy online labs may be processed by Ergon Informatik AG in accordance with its privacy policy and by the following selected third-party providers in accordance with their terms and privacy policies.
Please note that, dependent on the training, possibly only a subset of the listed providers is used.
- Platform hosting provider for Airlock Gateway and IAM labs (AWS)
Amazon Web Services, Inc.
P.O. Box 81226, Seattle, WA 98108-1226, USA
terms | privacy policy
- Learning platform provider for Airlock Microgateway labs (Instruqt)
Instruqt B.V.
Laapersveld 27, 1213 VB Hilversum, The Netherlands
terms | privacy policy
- Certification platform provider (Testportal)
Testportal Sp. z o.o.
Szewska 9, 66-110 Babimost, Poland
terms | privacy policy
- Virtual communication platform provider (Microsoft)
Microsoft Corporation
One Microsoft Way, Redmond, WA 98052, USA
-
Microsoft Ireland Operations Limited
One Microsoft Place, South County Business Park,
Leopardstown, Dublin 18, Ireland
terms | privacy policy
- Tool for providing interactive questions in Instruqt learning experiences (Genially)
Genially Web S.L
Plaza Ramón y Cajal 4 - Planta 4, 14003, Córdoba, Spain
terms | privacy policy
- Tool for providing interactive graphics in Instruqt learning experiences (Figma)
Figma, Inc.
760 Market St FL 10 San Francisco, CA, 94102 USA
terms | privacy policy
- Tool for collecting voluntary trainee feedback (Medallia)
Medallia, Inc.
Tysons Tower
7900 Tysons One Place, 11th Floor, McLean, Virginia 22102, USA
terms | privacy policy
For what purposes is your personal data processed?
Required for online, hybrid, and on-site trainings:
- Training organisation (e.g., registration to the Academy lab environment)
- Training participation (e.g., login to the Academy lab environment)
- Certification exams (e.g., processing of exam answers)
- Integration of services by third-party providers
Required for online self-learning:
- Monitoring of online lab usage and lead generation
- Integration of services by third-party providers
Optional feedback:
- Improvement of trainings, products and documentation (e.g., collection of participant feedback)
We highly value participant feedback and appreciate suggestions, ratings, and improvement ideas. Providing feedback is entirely optional. If you do not wish to provide feedback, you may simply ignore related questionnaires or questions.
What personal data are processed?
| Purpose | Processed data | Providers |
|---|---|---|
| Training organisation | Name, email address, company name, invoice address, phone number, job title, form of participation, internal references (e.g., sales contact), agreement to confidentiality and data protection, agreement to Academy privacy policy | Ergon systems, AWS / Instruqt (registration information) |
| Training participation | Account data (registration information), timestamps, progress status, interaction and usage data to address problems and errors | AWS, Instruqt |
| Video/audio streams during hybrid or online trainings; optional sharing of text messages, screen, and files | Microsoft, Instruqt | |
| Certification exams | Name, email address, exam answers, timestamps, progress status, exam scores | Testportal |
| Monitoring of online lab usage and lead generation | Name, email address, company, job title, lab usage timestamps, source page that led to lab access, interaction and usage data to address problems and errors, agreement to confidentiality and data protection, agreement to Academy privacy policy | Instruqt |
| Integration of services by third-party providers | IP address, and interaction and usage data as stated in the privacy policy of the respective provider | AWS, Instruqt, Testportal, Figma, Genially, Microsoft, Medallia (optional) |
| Improvement of trainings, products and documentation (optional) | Email address, questionnaire responses, ratings, opinions, suggestions, comments and other voluntary feedback | Ergon systems, Instruqt, Medallia |
Further processing
Certain data may be transferred to Ergon systems for further processing where necessary. For example, logged interaction and usage data may be analysed to investigate technical errors and improve platform stability. Participant feedback may also result in the creation of internal feature requests or documentation improvements.
Further information
Additional information regarding data protection and data subject rights can be found in the Ergon privacy policy.