Grafik Airlock IAM

Airlock IAM

Central access management

Airlock identity- and access-management

The increasing automation and digitisation of business processes requires absolutely secure and efficient access procedures and this is precisely what Airlock’s customer identity and access management (cIAM) guarantees. The way in which users obtain authorisation to access data or applications is generally not standardised. This is where Airlock IAM comes in and offers centralised identity management and organisation of access permissions, for applications and APIs, alike. Integrated applications can be bundled as a single sign-on (SSO) group.

Airlock IAM is compatible with a wide spectrum of authentication methods and, therefore, offers various industries an easily integrated option for efficient user and access-rights management based on modern standards.

Airlock IAM is generally used in combination with Airlock Gateway to protect web applications and APIs (WAAP) within the Airlock Secure Access Hub. Airlock IAM’s role is to manage and authenticate users and to forward the relevant identity information to the desired application in an appropriate form.

Airlock IAM

  • Flexible Authentication
    • Strong authentication, 2FA / MFA
    • Step-up and step-down authentication
    • Adaptive or risk-based authentication
    • Continuous Adaptive Trust
    • Extensive list of authentication methods (including FIDO + WebAuthN)
    • Own, fully integrated 2FA solution
    • Passwordless authentication
  • Single sign-on (SSO)
  • Identity federation
  • User self-service options
  • Social registration and logins (BYOI)
  • Delegated user administration + helpdesk options
  • Extensive REST API
  • Experience Design SDK

Airlock 2FA

Airlock 2FA is integrated into Airlock IAM and makes strong authentication possible with a second factor. Every customer has the management and use of their personal keys on their smartphone (iOS and Android).

Airlock 2FA offers modern authentication methods such as one touch, offline QR code, passcode and passwordless. This user-friendly and future-proof solution is also cost-efficient.

The entire functionality is implemented as a REST API and therefore enables seamless integration into modern single page applications (SPA) and native smartphone apps.

Airlock 2FA

Airlock IAM 7.7

Notable new features

In terms of functionality, the new Loginapp REST UI pulls even with the old JSP Loginapp and again offers the migrated features with greater flexibility and capabilities. IAM 7.7 is the ideal release for migrating to the new loginapp because it contains both loginapps for the last time.

The most important feature enhancements are the implementation of the SAML Service Provider, the support of Risk-based Authentication and the Kerberos protocol in the flows. In addition, many other smaller features complete the scope of the new Loginapp.

More Highlights of IAM 7.7

Customer IAM vs. Workforce IAM

Unlike workforce IAM systems, cIAM systems such as Airlock IAM focus on managing external users accessing in-house systems. cIAM systems are designed for simple scalability and large numbers of users. They also provide a seamless user experience, with optimized, integrated user interfaces for onboarding and self-services. Airlock IAM’s capacity for handling social identities (BYOI) and a high degree of flexibility in the authentication process (Continuous Adaptive Trust) are two of its greatest strengths.


The authentication platform Airlock IAM  provides versatile features that make it easy for you to securely manage your users.

Connecting to user directories

cIAM projects generally do not start as a blank slate. Airlock IAM’s integrated user management has thus been to easily connect to existing user databases and directories such as LDAP and Active Directory.


Airlock supports a variety of methods

Adaptive authentication

Airlock IAM can dynamically manage user access in a range of ways, striking the perfect balance between security and user-friendliness for all requirements. In particular, it is possible to consider the real-time circumstances of the access attempt, for example, from the workplace, home or on the road, and a user’s access history. Supported concepts include:


  • RBAC/ABAC (role/attribute-based access control)
  • Risk-based authentication
  • Step-up and step-down authentication
  • Re-authentication and time-out functions for individual roles
  • Implementation of complex access policies via rules and logical operators

Strong authentication, broad selection

Strong authentication with two factors, also known as multi-factor authentication or MFA, is often used to ensure that a login is not compromised by the vulnerabilities of any single authentication method. Flexible combination options are especially important here and Airlock IAM is compatible with a range of solutions, including use with a password, FIDO / WebAuthn, Mobile TAN (mTAN), a Matrix card, email OTP, Kobil SecOVID, OneSpan (VASCO) Digipass, client certificates such as X.509 or SwissID, as well as OneSpan Cronto-Sign and many more.


With Airlock 2FA, the cIAM offers the most modern methods of 2-factor authentication. 2FA is integrated directly into the IAM as a REST API.

Single Sign-On (SSO) standards

The Secure Access Hub decouples the individual accesses from the applications and can, therefore, act as a smart identity switch. Depending on to where an access attempt is being forwarded, the identity of the authenticated user can be represented differently. This enables transparent, single sign-on that combines high levels of security with high user acceptance.

Airlock IAM supports a range of SSO standards and formats, including SAML 2.0 assertions, Kerberos tickets, OAuth 2.0 tokens, OpenID Connect 1.0 tickets, HTTP headers, URL tickets, and others.

Learn more about Single Sign-on

Social registration and BYOI

Users want to register and log in quickly and easily, re-using existing identities to avoid the need to set up yet another password. If users bring their identities with them for external access, this is called Bring Your Own Identity. The alternative to a clutter of passwords are the standards OAuth 2.0 and OpenID Connect 1.0. These allow the re-use of user identities and give users control. Should you not wish to rely entirely on an external identity provider, such as Facebook, Airlock IAM can add a second factor to these identities to enable strong authentication.

OAuth 2.0 is HTTP-based and, therefore, ideally suited to protect RESTful web services. When it comes to authorising access to enterprise APIs, for example to enable partners to access them, these standards are ideally suited.

Learn more about social registration

Comprehensive user self-service options

Setting up user accounts and registration processes typically elicit a lot of questions from users. Targeted user guidance and an optimised user experience are, therefore, crucial if helpdesks are to avoid being swamped with calls. Airlock IAM provides dozens of optimised, integrated UIs for registration, onboarding and self-services. These include kiosk and portal functions for managing the user’s own data, independent registration, also available via social media channels, and management of relevant accounts and tokens, including migration workflows. The integrated consent-management system also makes it possible to meet GDPR (General Data Protection Regulation) requirements for connected applications, quickly and easily.


More about user self services


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Self-contained application

Further functions


Our whitepapers

Zero Trust is a journey

The digital transformation of the world continues to progress, and it is profoundly affecting private life and job profiles. Lern more about the effects of ongoing digitization and how it affects modern information technology

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Airlock 2FA

The two-factor authentication (2FA, MFA or SCA for short) in the area of IT security offers double the security. In combination with efficient customer identity & access management (cIAM), numerous processes are significantly simplified. Find out more about strong authentication and the possibilities that Airlock offers in our whitepaper.

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From spoilsport to the pioneer of digitisation

Digitisation is presenting businesses with new challenges which go far beyond information technology. This primarily relates to an aspect which is becoming increasingly important: IT security. Learn how IT security is accelerating digitization.

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Accelerate digitisation

In order to stay technically viable in this digital transformation, companies must increasingly switch to hybrid cloud environments. This requires new security approaches as well as a mature customer identity and access management system. Learn more about this topic in our whitepaper in cooperation with our partners Deloitte, eperi und SHE.

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From 8 to 10 October you can visit us at the it-sa, the largest IT security event in Europe. Learn the latest news about application security, API security, access management and cloud security. In our congress on 9 October you can learn in many further lectures how you should turn your IT security from a spoilsport to an accelerator of your digitization projects.

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Study Application and API Security 2022

In a recent study in cooperation with CIO, CSO and COMPUTERWOCHE, Ergon Airlock looked at application and API security in the container environment.

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Zero Trust is a journey

The digital transformation of the world continues to progress, and it is profoundly affecting private life and job profiles in a manner that was hard to imagine just a few years ago.

This whitepaper covers the effects of continuous digitization and its implications.

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Toward DevSecOps

In this whitepaper, you will learn the most important insights into how you can successfully and efficiently implement DevSecOps, which security components are required for this, and what benefits a microgateway architecture brings.

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Airlock 2FA - Strong Authentication. Easy.

The two-factor authentication in the area of IT security offers double the security.

Find out more about strong authentication and the possibilities that Airlock offers in our whitepaper.

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Further whitepapers

We provide whitepapers on these and other topics free of charge:

  • successful IAM projects
  • Compliance
  • Data protection (GDPR)
  • Introduction of PSD2
  • PCI DSS requirements
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