Visana

How can we offer our customers real added value? And with which digital services can we convince consumers in the long term? These questions were asked by one of the largest Swiss health insurers – the Visana Group, headquartered in Bern. And with myVisana it has provided a successful answer.

With Airlock Visana was able to solve the security issue comprehensively. The insurer now has a coherent security architecture which allows it to launch new services and integrate them into an IT ecosystem without having to worry about security afterwards. The big advantage for the company: Significantly shorter innovation cycles and a faster time-to-market. Visana can therefore focus entirely on business requirements.

The interesting aspect here is that proprietary customer portals are one thing. But connecting to third-party services – such as external health apps and fitness trackers – is another. This is where it becomes particularly evident how future-proof an integrated security solution is, because today it is mainly web applications, mobile applications and proprietary or third-party APIs that have to be integrated into a convergent security solution. Martin Burri, IT Security Officer at Visana, explains the decision to use Airlock products as follows:

Airlock has made us agile and secure. Because it provides the upstream security layer that enables us to develop what is really important: convincing digital services for our customers.