User behavior on the internet, in social media and via mobile channels, and knowledge about users' wishes, requirements and preferences add up to a wealth of useful information for companies. In many sectors, companies are obliged to safeguard this information faithfully for legal reasons.
Qumram offers a cutting-edge Big Data platform that records, archives and analyses all customer interactions in the online world with guaranteed legal certainty. This enables companies to meet their statutory duties of retention and substantiation – and it also helps then to optimize their processes, boost productivity, prevent media discontinuities, win more new customers and increase their customer loyalty and conversion rates.
- Legally compliant data archiving
- Legally compliant cross-channel recording
- Fully integrated in Airlock WAF
- Automatic coverage of all applications